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Current Shipping Times

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Current Shipping Times

Hello Friends, Family and new Customers!

Here are the current shipping times and what process to expect.

1. You place your order via our site and will receive an invoice #, this will also be emailed to you. You order will go into "Awaiting fulfilment"

2. We receive the order during business hours m-f 10am-6pm.

3. We Ship 90% of our items SAME BUSINESS DAY (which is noted on the product page). Each item we sell which is a vast variety of suppliers, manufacturers and distributors. All have there own timeframe. There are a lot of items that ship same business day on our website, around 80-90%. The inventory QTY will be listed and usually a tag on the page notes the inventory as shipping same business day. Within 24 business hours you should have your tracking number emailed to you, keep an eye out for that email. 

4. As the item starts to ship, your order will go into "Awaiting Shipment" Most other items will ship in 1-3 days. Typical smaller niche market racing parts speeds.

5. Then there are the slower items. Notable ones such as seibon and hasport racing, which can take 4 weeks minimum to ship. 

6. At times there are batches of products being made off and on by pretty much all of the manufacturers out there and the items available to warehouses / shops etc can have a delay if a new batch is being made to refill inventory. This is perfectly normal and when it runs out for one shop, it runs out for most everyone else. What we do in most cases is alert you of this small delay and the time frame.

7. We feel we excel at providing top notch speed of service and as such this page is a clear understanding that we are one of the most transparent automotive shops and will gladly give you real understanding of the process start to finish.

8. You will 100% receive information from us on your order in form of either tracking # or a customer service rep will tell you the expected time frame. We are always immediately working on your order as soon as it arrives and love what we do.

9. Most importantly, we will update and reach out to you on your order and will send you a custom update of the time frames. You are also welcome to "kindly" reach out to us. But rest assured we are moving packages as fast as any shop can. And allow us a few days to do so as such items sometimes can take awhile to get responses on.

Thank you again for choosing us and allow us to serve you and your vehicle needs!

If you want more questions answered check out our FAQ (frequently asked questions page its very helpful)
https://hardmotion.com/faq-terms/

Your Friends @ HARDmotion.com,

HARDmotion Team